Dumont Telephone has installed a state of the art fiber network. How does that affect you?
Keeping You Connected and Competitive
Broadband service has become a necessity in life. Our new fiber network will position you and your children for the future. It will provide the opportunity for you to stay connected and competitive in this global economy. Many small rural communities are being left behind because service providers do not see the value of having you as a customer. Dumont Telephone Company sees value in you!
Fiber will give our company the ability to offer much faster Broadband speeds than what are currently available, especially in our rural areas. Those rural customers will experience the same high quality Broadband connection as customers in town will have. The speeds available using fiber will be perfect for social networking, gaming, watching videos, video conferencing or working from home.
This new technology will give our company the ability to offer the best quality video and new services to our customers as they become available.
Same Local Service and Support You Deserve
The technology we use to deliver services will be different, but the friendly local service you’re used to receiving will remain the same.
All companies consider fiber networks a necessity when considering a move or expansion to a community. Our new fiber network technology will help ensure the area is ready to take advantage of future economic development opportunities.
Frequently Asked Questions
Fiber-to-the-Home or FTIH refers to a technology that can be used to provide communications and entertainment services to your home or business. Fiber allows us to provide Telephone, Cable TV and Broadband over fiber optic cable which is as thin as a human hair.
The greatest benefit of FTIH is the amount of information and services that can be provided over a single connection. Additionally, the services offer great speed and crystal clear connections.
Unlike copper or coaxial cable, fiber optic cable cannot provide electrical power to the devices that are connected to it. Therefore, power has to be supplied by a local source at your home or business. In addition to standard AC power, a battery backup unit is required for telephone, inside your house or business, to allow services to function in the event of a power outage.
Visit the Customer Service section on our web site and click on the Application for Service option. You are able to complete the agreement online or print a copy to mail in. You can also call 641-857-3211 or stop in our office to discuss your options.
We will install a new optical network termination (ONT) device on your home. The device will need to be placed near an electrical outlet, which will act as its power source. We are also required to install a battery backup unit to keep telephone service operational in case of a commercial power outage. The amount of electricity used by the ONT device is extremely small and not noticeable.