Lifeline is a plan that assists qualified low-income Iowans by providing a monthly credit on their telephone bill in an amount of $9.25.


Call our office at 857-3211

NOTE: Low-income telephone assistance does not cover the cost of a telephone or the cost of wiring inside your home.

Eligibility Requirements

To be eligible for assistance in either, or both of the programs, an applicant must meet income-based criterion currently defined as at or below 135 percent of the Federal Poverty Guidelines OR participate in at least one of the following:

  • Medicaid
  • Food Stamps
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance
  • Low-Income Home Energy Assistance Program (LIHEAP)
  • Temporary Assistance to Needy Families Program (TANF)
  • National School Lunch Program (NSL)

To sign up for the Low-Income Telephone Assistance Program:

  1. Fill out the Lifeline application
  2. Return it to our business office