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Telecommunications Access Iowa (TAI) is a program of the Iowa Utilities Board and is administered by Deaf Services Unlimited, Inc. This program was established as a result of the Americans with Disabilities Act to work in conjunction with Relay Iowa, a telephone relay service to provide for communication access over the telephone.

TAI can provide a voucher for a single telephone product or a package which would include a headset or neckloop and/or a ringer that either flashes a light or produces a louder sound when the phone is ringing

TAI assists you in getting telephone equipment that can allow you to speak directly over the telephone or use your equipment in conjunction with the Relay Iowa service. Relay Iowa provides full telephone access by confidentially relaying information through Communication Assistants (CAs) by either verbally speaking a typed conversation to a hearing party or by typing a spoken message electronically over a TTY, Voice Carry Over Telephone or a Captioned Telephone. To learn more about Relay Iowa, click here.

TAI has a Phone Showroom at 6925 Hickman Road in Des Moines. You can stop by and try out the different kinds of telephone equipment available. Click here for directions and map to our Showroom. Our professional associates can demonstrate models and discuss features that might best meet your needs. Be sure to call for an appointment at 515-282-5099 or toll free 800-606-5099.

TAI's Promise to You:
"Our Goal is to assist individuals in selecting telephone equipment that best suits their communication needs. Qualified individuals can receive a voucher for approximately 95 percent of the average cost of specialized telephone equipment."

"Telecommunications Access Iowa - About Us." Telecommunications Access Iowa - About Us. N.p., n.d. Web. 04 Aug. 2014.